Frequently Asked Questions
Have questions about storing with Krum Self Storage? Check out our most frequently asked questions below. Don't see the answer you're looking for? Head over to our Contact Us page to send us a message.
Where is Krum Self Storage located?
Our facility is located at 2348 Mitchell Road in Krum, Texas 76249. Look for us just southwest of central Krum, north of US Highway 380, and west of Farm to Market 156. If you’re coming from the north, turn onto Jackson Road at the Krum-Jackson Cemetery. Visit our facility page for directions from your location or give our team a call today and we’ll guide you here.
What are your access hours?
We offer our tenants 24-hour access to their rented space every day of the week, all year round.
What are your office hours?
Our team is here to serve you Monday through Friday 9:00 a.m. to 5:30 p.m. and Saturday 8:00 a.m. to 12:00 p.m. With office hours six days a week, we’re able to provide the assistance you need when you need it most—during your move-in! Let us know how we can help.
How can I pay my bill?
We accept all major forms of payment, but you can make paying your bill simpler by signing up for our online bill pay feature. This system makes it easy to pay your bill from anywhere, at any time, on any device that has an internet connection. You could even pay your bill from the comfort of your home. It’s that easy! Ask our team about how to sign up.
What is a resident manager?
Our manager lives on the property. No joke! We provide an apartment for our manager to live in so that there’s always a member of our team around to keep an eye on the property, even when we’re not in the office. This is how we can provide safe, 24-hour access and guarantee the safety of your belongings.
Where can I purchase moving and packing supplies?
Right here in our office! We carry a large inventory of various moving and packing supplies, including boxes of different sizes, tape, locks, wraps, and all the tools you need to complete your move without having to travel to another retailer. These supplies are competitively priced and always in stock, so take a look!
Do you have space for my RV or boat?
We sure do! Our facility has both a large outdoor and a covered parking area with plenty of space to accommodate your vehicle, no matter what size. Whether you’re planning on storing your boat, trailer, RV, or a fleet of business vehicles, we have the space you need. Call and ask our team about availability and price. We’ll get you the secure parking you need for the off-season.
What security measures does Krum Self Storage take?
Security is our first priority. We want you to feel safe while on our property and feel confident in our ability to keep your belongings safe during their time with us. This is why we employ a combination of perimeter fencing, security cameras, gated access, individually secured units and local managers to keep the property free of tampering. If you have any questions or concerns, please contact our manager.
What is climate control and do I need it?
Many of our units are climate-controlled, meaning they maintain a set temperature throughout the year, cool in the summer and warm in the winter. This design is meant to prevent the build-up of moisture, thereby protecting your belongings from the damage of swelling, mildew, and discoloration. Use these spaces to store just about anything you wouldn’t normally leave outside, like electronics, furniture, clothing, books, antiques, and more! Speak with a member of our team to learn more about these spaces and find out if they are right for you.